Why student housing is different
Student properties fit a year of turnover into a few weeks. Hundreds of residents arrive on the same weekend, room changes continue all semester, and shared apartments mean several residents per unit, each needing their own access and connectivity.
Handled by hand across separate systems, that is where things go wrong: keys that still work after move out, Wi-Fi accounts that never get created, and a front desk buried at the start of term.
What Della OS takes off your team
Move in at scale
When leases are active in your PMS, Della OS prepares resident accounts, digital keys and supported Wi-Fi credentials, and sends onboarding messages before students arrive.
Room changes
When a student moves to a new room, supported systems update their access to the new assignment without staff recreating every permission.
Move out and turnover
At move out, access and services are removed and the unit moves into turnover with checklists, work orders and technician visits.
Amenities and shared spaces
Residents book amenities in Della Resident. Where access control is connected, the door opens only during their booking.
Packages and maintenance
Package alerts and maintenance requests live in the same app. Where your PMS supports it, requests entered in Della appear in the PMS as if they were entered there.
Messages that reach residents
Send building announcements and targeted messages to residents in the app, instead of chasing email lists at the start of every term.
One standard across every community
Student housing portfolios rarely have the same equipment at every property. Della OS keeps the same workflows, roles and resident experience across communities even when the locks, intercoms or Wi-Fi differ, so staff who move between properties don't have to learn a new process. Property teams work in Della Connect, and residents use Della Resident everywhere.
Start with software
A student community doesn't need smart apartment equipment to begin. Start with the resident app, messaging, amenity booking, packages and maintenance, then connect access control, smart locks and Wi-Fi as each property is ready. About 60% of what Della OS does needs no new hardware.
How a deployment works
- A qualified integration partner reviews each community's access control, locks, intercoms and network.
- Della OS connects to your PMS: Yardi, Entrata, RealPage, AppFolio or ResMan.
- Supported systems are connected, tested and handed over to your team.
- Your staff run move in from Della Connect, and residents get everything in Della Resident.
Questions operators ask
Does Della OS work for student housing?
Yes. It connects occupancy information from your PMS with access, connectivity and resident services, including room changes.
Read the full answer →Can we start with one community?
Yes. Many operators start with one property or one outcome, prove it, then roll the same standard out across the portfolio.
Read the full answer →Do we need managed Wi-Fi?
No. Many features run on your existing connectivity, though a dedicated network for building devices is strongly recommended.
Read the full answer →Who supports it during move in week?
Your Della integration partner is the first point of contact for onsite issues, with Della's support team behind them.
Read the full answer →
