Multifamily access control manages authorized entry to building entrances, common areas, amenities and residential spaces.
Access changes constantly in an apartment community. Residents move in and out, guests visit, packages arrive, vendors and contractors need to get in for a few hours, and staff change roles. Every one of those changes is a security decision. When access is managed by hand across separate systems, permissions drift: former residents keep fobs that still work, vendors keep codes long after the job is done, and nobody has a clear record of who can open what.
An access control system combines controllers, readers and locks with software that decides which credential opens which door, and when. Credentials can be fobs, cards, PIN codes or phones. The rules come from the property: residents get their unit, the entrances and the amenities in their lease; vendors get the doors and the time window their job needs; staff get what their role requires. A good system enforces those rules consistently and keeps a record of every change.
Della OS connects supported access systems, including PDK, Brivo, LiftMaster myQ and ButterflyMX, to the lease and to the rest of the property. Resident access follows occupancy automatically, guest passes come from Della Resident, amenity bookings open the right door only during the booking, contractors get access limited to their job, and where elevators are connected, residents can be limited to their own floors. Staff manage permissions across different vendors in one place in Della Connect.
Fewer manual changes, fewer forgotten credentials, a clearer audit trail and one way of managing access across the portfolio.
Often, yes. Many properties keep their current access control system and connect it to Della OS. Your integration partner checks each controller, reader and lock model before deployment and recommends changes only where a system can't be supported.
On their own, no. Each access platform handles guests, deliveries and visitor windows its own way. Through Della, residents create a guest pass the same way in Della Resident and staff manage it the same way in Della Connect, whichever brand is behind the door. The options offered at each door follow what its hardware supports.
It depends on the hardware. Many locks store credentials on the device and keep working if the network drops, while some entry systems need a connection to issue new access. Your integration partner reviews offline behavior door by door when designing the property.
Mobile credentials · Smart locks for apartments · PDK · ICT · myQ · Salto · Della AI
