AI action states show where a requested change actually stands: completed, submitted, scheduled, pending or not completed. They stop an AI from saying something is done before the system that does it has confirmed it.
When an AI says a job is done, people believe it. If the access system did not respond or a schedule failed to save, a confident but wrong answer creates bigger problems than no answer at all. Clear states keep everyone honest about what has actually happened in the building.
Each change an AI carries out is reported in one of five states. Completed means the connected system confirmed it. Submitted means it was sent and is waiting for confirmation. Scheduled means it is set for a later time. Pending means it is waiting on another system or a person. Not completed comes with the reason and what happens next, such as a task created for the property manager.
Della reports the real result from each system and calls something completed only when the connected system confirms it. If one part of a change succeeds and another does not, Della says so for each part and creates the follow up the team needs.
Fewer surprises, fewer callbacks and a reliable record of what changed in the building.
Because a change can be sent without being confirmed. Separate states make that difference visible to everyone.
Della explains why it was not completed and what happens next, such as creating a task for the right person.
Where a change needs review, the user confirms it before it proceeds. The property's configuration sets where that applies.
Della AI · Property management AI assistant · AI agent permissions
Della OS walkthrough
Book a walkthrough and we'll show you how Della OS would run one of your properties, with your PMS and the hardware you already have.
Related
Your PMS runs the business.Della runs the building.
Across every system and every property.
Solutions
Digital SignageOccupancy SyncPerks and ServicesSmart ApartmentsStudent HousingCondominiumsIntegrationsResident app