Managed Wi-Fi That Follows the Lease: Della OS and RUCKUS Networks

The short answer: Della is a RUCKUS Networks Alliance Partner, listed by RUCKUS as Della Connect. RUCKUS provides the wireless network; Della OS ties network access to the resident lifecycle in your property management system (PMS). Residents get Wi-Fi at move-in, lose it at move-out, and visitors, vendors and staff get the right connectivity without anyone managing accounts by hand. RUCKUS lists the joint solution for apartments, student living and senior living. Della OS is the only multifamily operating system in the RUCKUS alliance program.

The problem: Wi-Fi that lives in its own portal

In many communities, managed Wi-Fi runs in a separate vendor portal. Staff create accounts at move-in, forget to remove them at move-out, and handle every guest, contractor and staff device as a one off. The network works; the process around it doesn't.

How the joint solution works

• Move-in: when a lease becomes active in Yardi, Entrata, RealPage, AppFolio or ResMan, the resident's Wi-Fi access is set up and appears in the Della Resident app.
• Transfers: access follows the resident to their new unit.
• Move-out: access is removed automatically when the lease ends.
• Visitors, vendors and staff: each gets the right connectivity for their role and time on site.
• Service tiers: properties can offer and manage different service levels.

RUCKUS provides the wired and wireless foundation; Della OS keeps network access in step with who actually lives in each unit.

What owners and operators get

• No separate Wi-Fi portal for site teams
• No orphaned accounts after move-out
• One consistent process across properties and portfolios
• A network that becomes part of the resident experience, alongside access, amenities, packages and maintenance

Do you need managed Wi-Fi to use Della OS?

No. Many Della OS features run on a property's existing internet connection. A dedicated network for building devices is strongly recommended once connected hardware is added, and managed Wi-Fi, when present, is tied to the lease automatically. Della also works with MikroTik and TP-Link networks.

Who installs it

The network and the Della OS connection are designed, installed and supported by certified integration partners, with Della's platform team behind them.

Frequently asked questions

Does Della OS work with RUCKUS Wi-Fi?

Yes. Della is a RUCKUS Networks Alliance Partner, listed by RUCKUS as Della Connect.

Can apartment Wi-Fi be set up automatically at move-in?

Yes. When a lease becomes active in the PMS, Della OS sets up the resident's Wi-Fi access and removes it at move-out.

Does it work for student housing and senior living?

Yes. RUCKUS lists the joint solution for apartments, student living and senior living.

Is managed Wi-Fi required?

No. It is optional, though a dedicated network for building devices is strongly recommended.

See managed Wi-Fi in the glossary, or book a walkthrough.