Leak detection uses compatible sensors to identify the presence of unwanted water and notify the people responsible for responding.
Water is one of the most expensive problems a building can have. A slow drip under a sink or a failed supply line can spread through walls and ceilings into the units below before anyone notices, and the risk is highest in vacant units, where nobody is there to see it. Early notification only helps when the alert reaches someone who knows where to go and can act right away.
Leak sensors sit where water problems start: under sinks, behind toilets and washing machines, beside water heaters and near HVAC equipment. When a sensor detects water, it reports through its platform and the alert is matched to the affected unit and location. Where compatible valves are installed, water can also be shut off automatically.
Della OS brings supported leak alerts into the property team's daily operations and routes them based on occupancy. In a vacant unit, the alert goes to property management first and a maintenance call is booked immediately. The property picks its alerting strategy in Della Connect, and every alert arrives tied to the right unit, so the people responding know exactly where to go. A leak can open a maintenance ticket automatically, and where a compatible valve is installed, water can be shut off automatically or by staff from Della.
Faster awareness, faster response, a better chance of keeping a leak small, and a clear record of every incident and how it was resolved.
Yes. Della OS knows which units are occupied and reports a leak differently when nobody lives there. In a vacant unit, the alert goes straight to property management first and a maintenance call is booked immediately, so water doesn't sit unnoticed until the next showing or inspection.
Your property team. The alerting strategy is chosen in Della Connect, and Della OS routes each alert to the appropriate people, such as site staff, the maintenance person on call or management. Every alert is tied to the affected unit, so the people responding know exactly where to go.
No. Sensors and alerts deliver most of the value on their own. Automatic shutoff valves can be added where the plumbing and equipment support them, for properties that want water stopped as well as reported.
No. Della OS works with supported leak detection platforms, including NEXT, frient and Ecolink. Your integration partner confirms the sensors and connectivity for each property before installation.
No. Pipes and appliances fail. What leak detection changes is how quickly the right person finds out and responds, which often decides whether an incident stays under one sink or spreads to the units below.
NEXT · frient · Ecolink · Della Connect · Building IoT and device management
